Effective managerial skills are required to help people and the organization improve their own effectiveness and efficiency. Globalisation and rapidly developing technology shows this is a period of intense competition. Proper management is vital in these complex environments. The quality of a manager and effective management styles can determine the culture of an organisation, the productivity of its staff and ultimately, success or failure. A manager should have the ability to direct, supervise, encourage, inspire and co-ordinate, and in doing so facilitate action and guide change. This course provides a foundation for these essential management abilities to bring the organization forward.