| Code |
Course Name |
Duration |
| Finance & Accounting |
| ACT-100 |
Basic Accounting Concepts |
3 |
| ACT-105 |
Professional Cash Handling |
2 |
| ACT-106 |
Time Value of Money & Capital Budgeting |
2 |
| ACT-131 |
Credit Control & Debt Recovery |
2 |
| ACT-151 |
Finance Skills for Managers |
2 |
| ACT-156 |
Hedging with Derivatives |
2 |
| ACT-165 |
Best Practice in Finance and Accounting |
2 |
| ACT-170 |
International Accounting Standards |
2 |
| ACT-270 |
Risks Evaluation and Management |
2 |
| ACT-290 |
Effective Cost Management |
3 |
| ACT-330 |
3 Day Mini MBA in Financial Management |
3 |
| Communication |
| COM-110 |
Developing Effective Working Relationships |
2 |
| COM-170 |
Advanced Communication Skills - The Power of Assertiveness |
2 |
| COM-182 |
Conflict Resolution - Internal Communication |
3 |
| COM-185 |
Negotiate Success (Miler Heiman) |
2 |
| COM-190 |
Telephone Etiquette for Professionals |
2 |
| COM-240 |
Utilizing NLP Techniques in the Workplace |
2 |
| COM-255 |
Innovation & The Creative Brain - An Owner’s Manual |
2 |
| COM-260 |
Public Speaking & Powerful Presentations |
2 |
| COM-280 |
Perception, Power & Positive Attitude |
2 |
| COM-295 |
Influence and Persuasion |
1 |
| COM-305 |
Report Writing Skills |
2 |
| COM-310 |
Work/Life Balance |
2 |
| COM-330 |
Develop Your Talents & Strengths for Career Success |
2 |
| Customer Service |
| CSS-210 |
Customer Service Excellence |
3 |
| CSS-220 |
Difficult Customers, Complaint Handling and Solving Problems |
2 |
| Human Resources |
| HRM-220 |
Competency Based Human Resources Management |
3 |
| HRM-230 |
HR for Non HR Managers - Essential HR Knowledge |
2 |
| HRM-250 |
Performance Management and Improvement Strategy |
2 |
| HRM-265 |
Interviewing Strategies & Techniques |
3 |
| HRM-275 |
Career Start-up Programme for New Recruits |
2 |
| HRM-285 |
Employee Accountability |
1 |
| HRM-325 |
Training Needs Analysis (TNA) |
2 |
| HRM-400 |
Counseling & Coaching |
2 |
| Logistics |
| LOG-100 |
Inventory & Warehouse Management |
3 |
| Management & Leadership |
| MGT-101 |
Managing Time and Stress |
2 |
| MGT-103 |
Creativity, Problem Solving & Decision Making |
2 |
| MGT-185 |
Emotional Intelligence |
2 |
| MGT-230 |
Leadership for Success |
3 |
| MGT-272 |
Coaching for Managers |
3 |
| MGT-285 |
Proposal Writing |
2 |
| MGT-370 |
Action Centered Leadership - Accredited by John Adair |
3 |
| MGT-381 |
Six Thinking Hats |
3 |
| MGT-390 |
Change Management & How to Lead Change |
3 |
| MGT-410 |
Balanced Scorecard Implementation |
3 |
| MGT-430 |
Teambuilding & Motivation at Work |
2 |
| MGT-440 |
Leadership for Women - The Inner Leader |
3 |
| MGT-495 |
Process Management |
2 |
| MGT-540 |
The Professional Supervisor |
3 |
| MGT-575 |
Managing Outsourced Contracts |
3 |
| MGT-605 |
Succession Planning |
2 |
| MGT-606 |
Business Planning |
2 |
| MGT-615 |
Advanced Strategic Management |
3 |
| MGT-625 |
Bid Management & Tender Evaluation |
3 |
| MGT-745 |
Conference and Event Management |
2 |
| MGT-750 |
Crisis Management |
2 |
| MGT-755 |
Critical Thinking |
2 |
| MGT-760 |
Personal Development Boot Camp |
2 |
| MGT-765 |
Self Leadership |
1 |
| MGT-770 |
Supply Chain Management and Business Competitive Advantage |
3 |
| MGT-775 |
The Art of Delegation |
1 |
| Marketing |
| MKT-200 |
Effective Data Analysis for Strategic Decision Making |
3 |
| MKT-210 |
Segmentation & Profiling Techniques |
2 |
| MKT-370 |
Market Research and Forecasting |
2 |
| Project Management |
| QLT-122 |
Successful Project Management |
5 |
| QLT-210 |
Six Sigma Approach for Project Management |
3 |
| QLT-220 |
Project Management Professionals (PMP) Certificate Exam Preparation |
5 |
| QLT-275 |
Lean Process Improvement |
2 |
| Sales |
| SLS-180 |
Etisalat Products and Services |
5 |
| SLS-181 |
Etisalat TFS-ITFS-600 and ACS Services |
1 |
| SLS-183 |
Internet Lease Line and Business One super and Light Service |
1 |
| SLS-184 |
IP Connect and Xpress Connect Data Services |
1 |
| SLS-187 |
VSMS-VMMS-SMSB-Mobile Business Data & Message Manager |
2 |
| SLS-190 |
Data Center - eHosting and Associated Services |
2 |
| SLS-262 |
Competitive Selling using Cross and Up Selling Techniques |
2 |
| SLS-321 |
ICT Overview |
1 |
| SLS-325 |
Mastering Customer Retention |
3 |
| SLS-340 |
Sales and Marketing Skills |
3 |
| SLS-400 |
Strategic and Conceptual Selling |
3 |
| SLS-410 |
Large Account Management |
2 |
| Administration & Secretarial |
| SPA-110 |
The Professional Executive Secretary, PA & Administrator |
3 |